Corrected or uncorrected hearing/speaking capacity to enable suitable telephone communication skills.We are looking for a motivated individual who will be responsible for managing accounts receivable balances, billing, follow-up and collection of assigned insurance claims maintaining correspondence with carriers, and documentation regarding same reviewing problem accounts and identifying necessary actions to be taken.Ability to work in a moderate noise level clinic.Ability to push, pull and move patients on stretchers or in wheelchairs.
#Optometrist surgery scheduler salary professional
Represents practice in a positive and professional manner.Ability to interpret an extensive variety of technical or complex instructions and deal with several abstract and concrete variables. Ability to define problems, collect data, establish facts, and draw valid conclusions.Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference, and volume.Critical thinking skills for identifying problems and resolutions in a fast-paced environment.Exceptional interpersonal and customer service skills.Demonstrated excellence in verbal communication, as well as, written communication.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to write reports, business correspondence, and procedure manuals. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Training will be provided on the medical procedure and systems of the position. Sales or customer service background ophthalmic/optometric experience preferred. Travels to all clinical locations as needed.Īssociates Degree or equivalent from two-year college or technical school OR two to three years related experience and/or training OR equivalent combination of education and experience.Communicates externally with patients, vendors, etc.Communicates internally with all staff and Physicians regarding Elective Services.Prepares and maintains a log of cataract patients to track lifestyle lens growth.Coordinates with ESG/PPMS/RLASC-affiliated providers to schedule pre- and/or post-operative care for patients electing Refractive procedures.Prepares surgery charts, ensuring completeness and accuracy of all clinical and financial documentation.Assists on surgery day, as needed, with check-in, counseling, and prepping.Ensures all required special equipment and supplies are available on surgery day.Assists as required to perform special testing and refractions for Lasik and cataract patients.Counsels patients regarding: Lasik, cataract, Intacs, Visian, crosslinking, and other services.Maintains excellent relationships with ESG/PPMS/RLASC-affiliated and other providers communicates status of all patients referred for Refractive services, keeping the referring provider and ESG/PPMS/RLASC team informed.Assists in implementing and participating in educational seminars and events.Collaborates with Marketing and Elective Services departments in ongoing efforts to grow volume and increase brand awareness.Completes counseling at exam to explain vision correction options, discusses risks and benefits, coordinates financing and payment, completes consent and other documentation requirements, answers questions, schedules surgery and post-op care.Implements and promotes internal marketing activities/themes.Performs routine patient satisfaction surveys.Maintains customer loyalty and builds referral base through ongoing follow-up communication, gifts sent at 90 day post-operation.
question of the week, ask the doctor, etc.) Coordinates Facebook content, holds giveaways, contests, solicits testimonials, offers interactive options (i.e.ESG is the largest ophthalmology practice in the 5 state area and over 45 years of experience in providing top-notch patient care.Įssential Skills/Responsibilities of a Refractive Patient Counselor: We are looking for employees who are motivated to help patients and strive for excellence in a collaborative team environment. Have your EYE on a new career? Want to help others enhance their vision?Įye Specialty Group is seeking a full-time Refractive Patient Counselor who will educate patients regarding clinical procedures, discuss and sell enhanced elective services, and schedule surgeries.
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